Cases on Managing E-Services -
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Toimitus 17-23 arkipäivässä
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After the first wave of e-commerce and e-business implementations, we are witnessing an e-services paradigm shift in the way businesses, governments and consumers are using Internet-based technologies and mobile communications to innovate and produce new products and services. Cases on Managing E-Services presents a wide range of real-life case studies in e-services in fields such as e-libraries, e-medicine ... Täydellinen kuvaus
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Kuvaus
After the first wave of e-commerce and e-business implementations, we are witnessing an e-services paradigm shift in the way businesses, governments and consumers are using Internet-based technologies and mobile communications to innovate and produce new products and services. Cases on Managing E-Services presents a wide range of real-life case studies in e-services in fields such as e-libraries, e-medicine, and e-insurance. Providing concrete examples of successes and pitfalls of e-services management, this unprecedented scholarly contribution also offers a much-needed definition and typology of e-services and their main characteristics through theoretical papers and case studies.
Lisätietoja
| Julkaisija | Information Science Reference |
|---|---|
| Julkaisuvuosi | 2011 |
| Kannen tyyppi | Kovakantinen |
| EAN | 9781605660646 |