Customer Experience Management - Brooke R Envick,Brooke R Envick, PH D
-35% koodilla BOOKS
Toimitus 10-16 arkipäivässä
30 päivän palautusoikeus
Customer Experience Management (CXM) is a fairly straight forward and simple, yet comprehensive means of auditing your customer's entire experience. It is a process that addresses the full spectrum of their wants and needs. There are several intersecting messages, product or service features, opinions, and emotions felt along the way. You want your customers to view your business as a value to them, which r ... Täydellinen kuvaus
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Kuvaus
Lisätietoja
| Kirjoittaja | Brooke R Envick, Brooke R Envick, PH D |
|---|---|
| Julkaisija | CreateSpace Independent Publishing Platform |
| Julkaisuvuosi | 2015 |
| Kannen tyyppi | Pehmeäkantinen |
| EAN | 9781512144048 |