Front Office Management - Israel Tinoco Cajiao
-35% koodilla BOOKS
Toimitus 31-37 arkipäivässä
30 päivän palautusoikeus
The Front Office department of a hotel is responsible for developing and maintaining the guest database, coordinating guest services, and ensuring guest. This is a comprehensive guide to managing the front office operations of hotels, resorts, and other hospitality establishments. The book covers essential topics such as guest services, reservation management, room assignment, and billing and accounting pro ... Täydellinen kuvaus
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Kuvaus
The Front Office department of a hotel is responsible for developing and maintaining the guest database, coordinating guest services, and ensuring guest. This is a comprehensive guide to managing the front office operations of hotels, resorts, and other hospitality establishments. The book covers essential topics such as guest services, reservation management, room assignment, and billing and accounting procedures. It also explores important areas such as staff training and development, customer service, and the use of technology in front office operations. The book is written to help hospitality professionals develop the skills and knowledge required to effectively manage front office operations and ensure guest satisfaction.
Lisätietoja
| Kirjoittaja | Israel Tinoco Cajiao |
|---|---|
| Julkaisija | Toronto Academic Press |
| Julkaisuvuosi | 2024 |
| Kannen tyyppi | Pehmeäkantinen |
| EAN | 9781774697191 |