Problem Driven Management: Achieving Improvement in Operations Through Knowledge Management - Beatriz Muunoz-Seca,Beatriz Munoz-Seca,Josep Riverola
-35% koodilla BOOKS
Toimitus 10-16 arkipäivässä
30 päivän palautusoikeus
Improving service and profits should be the constant aim of the operation side of any company. Beatriz Muñoz-Seca and Josep Riverola uncover the role of knowledge and problem solving as the cornerstones of the improvement process. They present the logic of the situation and show practical ways to implement the approach. Managing the knowledge process and involving the whole company in problem solving are th ... Täydellinen kuvaus
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Kuvaus
Improving service and profits should be the constant aim of the operation side of any company. Beatriz Muñoz-Seca and Josep Riverola uncover the role of knowledge and problem solving as the cornerstones of the improvement process. They present the logic of the situation and show practical ways to implement the approach. Managing the knowledge process and involving the whole company in problem solving are the keys to success. Also the book presents and develops the concept of Problem Driven Management (PDM) as a new approach to Operations.
Lisätietoja
| Kirjoittaja | Beatriz Muunoz-Seca, Beatriz Munoz-Seca, Josep Riverola |
|---|---|
| Julkaisija | Palgrave MacMillan UK |
| Julkaisuvuosi | 2005 |
| Kannen tyyppi | Kovakantinen |
| EAN | 9781403941374 |